Privacy Policy

This Privacy Policy (hereinafter referred to as the "Privacy Policy") will take effect from its acceptance for new users and is effective as of January 1, 2012.

The privacy of the information of the users is very important for Grupo Paralel S.A. de C.V. It is for this reason that precautions are taken to safeguard your information, using the most complete and effective information security mechanisms for information protection. As a normal part of our activity we collect and, in some cases, disclose information about our users and visitors to our website. This Privacy Policy describes the information Grupo Paralel S.A. de C.V. located in Av. Naciones Unidas # 5433 Col. Vallarta University, Zapopan, Jalisco, Mexico C.P. 45110. Collect on the users and visitors of the e-commerce platform and online payment system known as This Privacy Policy also describes what can be done with such information. This policy is very detailed because it is important that all users and visitors to our website know our marketing practices as accurately as possible. By registering and / or browsing the Carolina Crowley website, the user and / or visitor consents to the use of your personal information in accordance with the provisions described below.

This document is an integral part of the Grupo Paralel General Terms and Conditions. By accepting the General Terms and Conditions at the time of registration the user accepts the provisions contained herein.

Means to exercise the rights of access, rectification, cancellation and opposition in relation to Personal Data.

Users have the right to access, rectify, cancel and update their Personal Data, including their e-mail address, as well as to oppose the treatment of the same and to be informed of the assignments carried out, all of which, in accordance with the provisions of the applicable regulations. The users guarantee and respond, in any case, the truthfulness, accuracy, validity and authenticity of the Personal Data provided, and undertake to keep them duly updated.

Once enrolled in Grupo Paralel, the user may review and change the information sent to us during the registration process, including:

  • The Pseudonym and email address. Notwithstanding any changes made, Grupo Paralel will keep the above Personal Data for reasons of security and fraud control.
  • Registration information such as: company, address, city, region, postal code, main telephone number, secondary telephone number, fax number, email, etc.
  • The password or password

In certain cases, we will keep in our files the Personal Data that you have asked us to withdraw, in order to resolve disputes or claims, to detect problems or incidents and to solve them, and to comply with the provisions of the General Terms and Conditions for the Period of time determined by the applicable regulations. In any case, a user's Personal Data will not be immediately removed from our files for legal and technical reasons, including security media systems. Therefore, you should not expect all Personal Data to be permanently deleted from our databases.

Users must update their Personal Data periodically as they change so that other users can locate them when they perform an operation. To make any modification to the information provided at the time of Registration.

The first thing to do to enjoy the services of Grupo Paralel is to register, providing certain personal data ("Personal Data") complete and accurate. We may request, collect and store the following Personal Data: nickname or pseudonym to operate on the site, name, valid document number or ID, physical contact information (such as home address, e-mail address, etc.). Grupo Paralel will not collect from its users sensitive personal data such as religious, trade union, racial, ethnic, etc. data. Grupo Paralel may confirm the Personal Data supplied by public entities, specialized companies or risk centres, for which you expressly authorize us to share this data, including financial and / or property data, with the mentioned entities. The information that Grupo Paralel obtains from these entities will be treated in a confidential way.

The User who registers in Grupo Paralel through his personal account in a social network ("Personal Account"), or in any way accedes to Grupo Paralel through his Personal Account, expressly agrees that Grupo Paralel:

Access, at any time, all information contained in your Personal Account, including but not limited to your Personal Information, information about your interests, likes, contacts and any other content hosted in your Personal Account;

Include in that account, messages, photographs, videos and any other type of content;

Send to the email of the User linked to the Personal Account, information or messages for the purpose described in the section "Purpose of processing of Personal Data" below.

It is expressly agreed that at any time the user registered in Grupo Paralel may request the termination or closure of their registration request, and / or the closing of their account or deletion of their account and information from the Paralel Group database.

Grupo Paralel automatically collects and stores certain information about the activity of users and visitors within your website. Such information may include the URL from which they come (whether or not they are on our website), which URL they access next (whether or not on our website), which browsers they are using, and their IP addresses. Also visited pages, searches made, publications, purchases or sales, qualifications and replicas entered, messages in forums, among other information can be stored and retained.

If users send us e-mails or letters, or if other users or third parties send us correspondence about activities or messages from other users on our site, we may collect and store such Personal Data, including e-mail addresses.

Purpose of processing of Personal Data

In order to provide an excellent service and to enable users to perform operations in an agile and secure way, Grupo Paralel requires certain personal information, including an e-mail address. The collection of information allows us to offer users services and functionalities that best fit their needs and customize our services to make their experiences as comfortable as possible. The Personal Data we collect is intended for the following purposes:

  • Help the buyer and seller to get in direct contact in the opportunity that corresponds according to the modality of the purchase. In this case, Grupo Paralel will provide interested parties with their Personal Data (name, telephone numbers, location and email), via email or through the site. The information thus known by the buyer or seller may only be used for the purpose of concluding the operation originated in Grupo Paralel and should not be used by any of them for advertising or promotional purposes or other unrelated activities, except for the express authorization of the user.
  • Develop internal studies on users' interests, behaviours and demographics to better understand their needs and interests and provide better services or provide related information.
  • Improve our commercial and promotional initiatives and analyze the pages visited searches performed by users, to improve our offer of content and articles, to personalize said contents, their presentation and services.
  • Send information or messages by e-mail about new services, show advertising or promotions, banners, of interest for our users, news about Grupo Paralel, in addition to the information expressly authorized in the preferences section. If you prefer, you can request to be excluded from the lists for the sending of promotional or advertising information.
  • Send information or messages by short text messages (SMS) to the cell phone supplied by the user to Grupo Paralel. Short text messages may contain advertisements and / or promotional announcements of Grupo Paralel and / or third parties, as well as information about Grupo Paralel services including, but not limited to, reminders of payment expirations and other obligations acquired through the use of the services provided.
  • The winners of the promotions and / or competitions made by Grupo Paralel expressly authorize the dissemination of their names, personal data and images and those of their families, by the means and in the forms they deem appropriate, for advertising and / or promotional purposes, without any right to compensation.
  • Sharing of Personal Data (including e-mail address and patrimonial and / or financial information) with service providers or outsourcing companies that contribute to improving or facilitating operations through Grupo Paralel, such as (without limitation) A) transportation services, means of payment, insurance or intermediaries in the management of payments, call centers or loyalty programs, public and / or private entities that provide credit information, among others. Grupo Paralel will ensure that certain standards are met, by signing agreements or agreements whose purpose is the privacy of our users' Personal Data. However, Grupo Paralel is not responsible for the improper use of the User's Personal Data made by these companies or Internet sites. In some cases, these service providers will be the ones who collect information directly from the user (for example if we ask them to conduct surveys or studies). In such cases, you may receive notification about a service provider's participation in such activities, and the user will be left with all the information he or she wants to give you and any additional uses that the providers decide to make. In the event that you provide additional information directly to such service providers on their own initiative, such Providers will use this information in accordance with their own privacy policies. If we decide to disclose or share Personal Data with third parties who are not service providers or companies affiliated or related to Grupo Paralel, we will require your consent.
  • Among service providers who collect information directly from the user is Google Inc., a Delaware company headquartered at 1600 Amphitheater Parkway, Mountain View (California), CA 94043, USA ("Google"). By using "cookies" (see section on "Cookies" below), Google obtains certain information about the activity of the users of Grupo Paralel and its IP addresses, which is directly transmitted and archived by Google on servers in the United States. Google will use this information on behalf of Grupo Paralel for the purpose of analyzing and preparing reports on the activity of users on the Internet, with the purpose of improving the services provided by our website. Google may transfer such information to third parties when required by applicable law, or when such third parties process the information on behalf of Google. The user expressly consents to the processing of his information by Google in the form and for the purposes indicated herein.
  • Provide the personal data of the users to the entities that intervene in the resolution of disputes between them, such as: Insurance Companies, Friendly Constituents or Arbitration Tribunals or competent courts to resolve such disputes.

Confidentiality of Personal Data

Once registered on its website, Grupo Paralel will not sell, rent or share the Personal Data except in the ways established in this Privacy Policy. Notwithstanding this, the user expressly consents that Grupo Paralel transfers all or part of the Personal Data to any of the companies controlled, controlling and / or linked to Grupo Paralel, under any title and at the time, manner and conditions that it deems Relevant. We will do everything in our power to protect the privacy of information. It may happen that by virtue of court orders or legal regulations, we are compelled to disclose information to authorities or third parties under certain circumstances, or in cases where third parties may intercept or access certain information or data transmissions in which Grupo Paralel will not be responsible for any information that may be disclosed.


To interact within the site, users must use a pseudonym that will identify them. Users will not have access to the Personal Data of other users.

Personal Key

To access services reserved only for properly registered users, users will have a personal password. With it they will be able to sell, among other activities. Users must keep this key in absolute confidentiality and, under no circumstances, must disclose it or share it with others.

The user will be responsible for all acts that take place through the use of his pseudonym and password, which includes paying the fees that may be accrued or for the damages that may be suffered by other users for this reason. If for any reason a user believes that someone can know your password, you must modify it.


Our services are only available to those who have legal capacity to hire. Therefore, those who do not comply with this condition must refrain from providing Personal Data to be included in our databases. However, they can do so through parents or guardians.


The user and visitor of the Grupo Paralel website knows and agrees that Grupo Paralel may use a tracking system through the use of cookies (the "Cookies"). Cookies are small files that are installed on the hard drive, with a limited duration in time that help to customize the services. We also offer certain functionalities that are only available through the use of Cookies. Cookies are used in order to know the interests, behaviour and demography of those who visit or are users of our Website and in this way better understand their needs and interests and give them a better service or provide related information. We will also use the information obtained through the Cookies to analyze the pages navigated by the visitor or user, the searches made, improve our commercial and promotional initiatives, show publicity or promotions, banners of interest, news about Grupo Paralel, perfect our offer of Content and articles, personalize said contents, presentation and services; We may also use Cookies to promote and enforce site rules and security. Grupo Paralel will be able to add Cookies in the emails that you send to measure the effectiveness of the promotions.

We also use Cookies so that the user does not have to enter his password so frequently during a browsing session, also to account for and corroborate the registrations, user activity and other concepts and other commercial agreements, always aiming at the installation of The Cookies, the benefit of the user who receives it, and will not be used for other purposes outside of Grupo Paralel.

It is established that the installation, permanence and existence of the Cookies on the user's computer depends on its exclusive will and can be removed from your computer when the user so wishes. To know how to remove Cookies from the system it is necessary to check the Help section of the browser.

In addition, cookies or other similar systems installed by third parties may be found on certain pages of our website. For example, when browsing a page created by a user, there may be a Cookie located on that page.

It is expressly stated that this Privacy Policy covers the use of Cookies by this site and not the use of Cookies by advertisers. We do not control the use of cookies by third parties.

Send this article to a friend

If you choose to use the service "Send this Product to a Friend", Grupo Paralel may require the name and email of the person to whom it is sent. Through this functionality, Grupo Paralel will send an automatic email inviting you to visit a certain product on the website. Grupo Paralel will use the email of the person to whom it is sent only to send this communication and later follow-up, however that information will not be stored.

In accordance with its Privacy Policy, Grupo Paralel takes the necessary precautions to avoid unsolicited sending of emails. In addition Grupo Paralel and its users do not accept spamming or sending unsolicited emails. Therefore it is established that the use of the service is absolutely prohibited Send this article to a friend for the purposes of spam, or indiscriminate sending of messages of any nature by email, for any purpose that this is done. Please do not send this type of message to those who request it.

Grupo Paralel may permanently suspend or disable those users who use this service for the purpose of promoting their articles for sale or any other purpose other than that provided by this service and that are denounced by those who receive such messages. Anyone who does not wish to receive these communications by e-mail must request it.

Order of competent authorities - Legal Requirements

Grupo Paralel cooperates with the competent authorities and other third parties to ensure compliance with laws, for example in the area of intellectual property rights protection, fraud prevention and other matters.

Grupo Paralel may disclose the Personal Data of its users at the request of the competent judicial or governmental authorities for the purposes of investigations conducted by them, even if there is no order or an executive or judicial summons, or for example (and without limitation to this assumption) In the case of criminal investigations or fraud or those related to hacking or infringement of copyright. In such situations, Grupo Paralel will collaborate with the competent authorities in order to safeguard the integrity and security of the Community and its users.

In addition, Grupo Paralel reserves the right (and expressly authorizes us) to communicate information about its users to other users, entities or third parties when there is sufficient reason to consider that the activity of a user is suspected of attempting or committing an offense or try to harm other people. This right shall be used by Grupo Paralel in its sole discretion when deemed appropriate or necessary to maintain the integrity and security of the Community and its users, to enforce the General Terms and Conditions and other policies of the site and to cooperate with the execution and enforcement of the law. This right shall be exercised by Grupo Paralel regardless of whether there is no judicial or administrative order to that effect.

Security and means to prevent the use or disclosure of Personal Data. Storage and transfer of Personal Data

Grupo Paralel is obliged to comply with all applicable regulations regarding security measures applicable to Personal Data. In addition, Grupo Paralel uses industry standards to protect the confidentiality of your Personal Information, including, in other measures, firewalls and Secure Socket Layers ("SSL"). Grupo Paralel considers the data of its users as an asset that must be protected from any loss or unauthorized access. We employ various security techniques to protect such data from unauthorized access by users inside or outside our company. However, it is necessary to keep in mind that perfect security does not exist on the Internet.

Therefore, Grupo Paralel is not responsible for illegal interceptions or violation of its systems or databases by unauthorized persons. Grupo Paralel, nor is it responsible for the undue use of the information obtained by these means.

All Personal Data of the users will be stored in an automated file of personal data. The Personal Data file of Grupo Paralel users resides in Mexico. The user, when registering in Grupo Paralel website confirms that he is informed of the residence of this file and authorizes this international transfer of his data.

Procedure for communicating changes to the Privacy Policy

Grupo Paralel may at any time modify the terms and conditions of this Privacy Policy and confidentiality and / or e-mail sending practices. If we decide to introduce a material change to our Privacy Policy, we will notify you by posting an updated version of the Privacy Policy in this section or by sending an e-mail or informing it on the main page or other sections of the site to keep you up to date of the changes made.

If we make material changes in the way that your Personal Data is administered, we will notify you by e-mail so that you can make an informed decision regarding whether or not to accept that your Personal Data be used in this way. If you do not accept these terms, in that case the contractual link will be dissolved and your Personal Data will not be used in any other way than was informed at the time of collection.